About Us
Home Energy has one mission and that is to provide our customers with affordable energy and the highest-quality customer service. As a family-owned company, we understand the importance of making genuine connections with our customers and proving that we can provide an energy experience like no other.
We understand that energy can be confusing. That's why we strive to make everything straightforward, from our tariffs to our customer service. Our user-friendly online platform allows you to manage your energy usage effortlessly, ensuring you always know what you’re paying for. There are lots of things in life that are difficult but energy doesn’t have to be one of them.
Trust is at the heart of our business. We pride ourselves on being transparent and fair in all our dealings. There are no hidden fees, no complicated jargon, just clear and honest communication. We are committed to providing accurate billing and excellent customer service,so you always feel valued and informed. You can rely on us to give you quality information any time you need it.
We provide the best technology for monitoring your account, ensuring you have complete control over your energy usage through our app and online portal, making your energy easier to manage than ever before. As part of the Net Zero Planet Group, we are committed to promoting sustainable practices to support a greener planet and move towards the goal of Net Zero by 2050.