Home Energy Ltd is committed to implementing and operating appropriate information security management systems, policies, processes and controls to maintain the confidentiality, integrity and availability of its, and its customers’, information, information processing facilities and smart meter services.

The primary aim is to ensure that Home Energy Ltd fulfils all of its information security legal obligations, contractual and compliance obligations to customers and other interested parties.

The information security management process and system provides the framework for identifying and controlling risks to information security through the implementation of information security objectives, operational controls and continuous improvement, thus maximising our potential to fulfil all information security obligations to customers and other external parties, such as suppliers and business partners. It provides all interested parties and customers with the confidence that their information and information processing facilities shall be kept appropriately secure whilst under the control of Home Energy Ltd.

We recognise that our business relationships require on-going commitment to achieving business excellence at every level including our internal and external interested parties.