Everything you need to know

At Home Energy, we are committed to providing the best service possible to our customers, especially those with specific requirements. Our Priority Services Register is a free, confidential service that provides additional support to those most in need.

To be eligible for the Priority Services Register you need to be:

  • Of pensionable age.
  • Disabled or Chronically sick.

What are the benefits?

  • Password scheme for added security – only genuine Home Energy representatives visiting your home will be able to identify themselves with this pre-arranged password.
  • Quarterly Meter Readings – If there is nobody in your property that is able to read the meter, we can arrange for a meter inspector to call every quarter to do this for you. The meter inspector will also advise you of the reading at the time of the visit.
  • The nominee scheme – your bills can be sent to nominated person of your choice.